How our work makes our customers feel is of the utmost importance to us.
We are thankful each and every day that we are blessed to work with amazing customers.
"Great craftsmanship! Very friendly and helpful."- Cindy Kilbane (October 2018)
"Sears Monument did an outstanding job on my wife's headstone. It was Beautiful. Even though we had 16+ inches of snow they were still able to install on time. If you are looking for professionals who care about their customers look no further than these people. And again from the bottom of my heart, I thank you." - Cecil Reynolds (January 2019)
"The service I received from Sears Monument was heartwarming. Allen worked carefully with me to ensure the headstone was exactly what my family wanted. His quick responses to all my questions (even on the weekends!) totally exceeded my expectations. I hope I won't need to purchase another memorial any time soon, but when I do, it will definitely be through this fantastic business." - Mandie Clay (December 2018)
"Allen Cosby and the office staff did a great job helping me with all the arrangements in selecting and erecting my parents headstone. I live out of state and Allen personally drove to our family cemetery and took photographs of their plot and flagged where to place the stone." - Dewey Jett (November 2018)
"Fabulous staff!!! Beautiful workmanship. My family and myself are so pleased. Thank you Sears Monument!!!" - Christine Toney (September 2018)
"Very helpful staff!" - William Rhodes (August 2018)
"We found exactly what we wanted at a fair price and were happy with the sales service and installation even when we made changes after our purchase." - Dave Christian (September 2018)
"We found exactly what we wanted at a fair price and were happy with the sales service and installation even when we made changes after our purchase." - Christine Toney (August 2018)
"I couldn't have had a better experience. Everyone I've dealt with there were very professional and caring. Never pushy and also tried to save me money. They took as much time as we needed and even emailed me photos of the finished project since I lived out of state! A plus service. My experience was so good I paid them a wonderful compliment to over 1000 people in my Facebook group. Thank you Wayne and Allen." - Lisa Carper Stott (May 2017)
"Thanks so much Allen for helping us choose a monument for my Dad that will match my Brother's that we purchased back in 1986, 31 years ago. My Brother's is holding up great. You have a good personality Allen and we appreciate your patience with us in designing the monument." - Melinda Goble (April 2017)
"During a trying time and hard decision to make we was met with very kind and very professional salesman Allen Cosby. He was respectful and very helpful. We weren't rushed or pushed into any agreement. His willingness to work with us and thoughtful care made our experience great. We agreed upon a deal. Great service and people. Strongly recommend." - Joshua Lusk (February 2018)
"They were very helpful and very knowledgeable about what I needed!! I highly recommend them!!" - Carla Riggs Strickland (March 2017)
"They're devoted to get the customer what they want." - Leona Lucille Washington (November 2018)
"Thanks to Allen Cosby and Sears Monument for a job well done!" - Richard Alderson (March 2019)
"My family and I needed help securing a Marker for a gravesite in Buckhannon, WV. The folks at Sears Monument went out of their way to make a difficult process go smoothly as possible. They offered advice when asked but never tried to influence us in any way. The Marker we secured from Sears Monument was professional and extremely handsome and one that we will forever treasure when we visit our loved ones." - David Wilson (May 2019)
"My mother’s memorial is exactly what I wanted. Although it took some time to find what I thought was perfect, Mr. Cosby worked with me and I never felt pressured to make decisions. He assured me it was most important to have results with which I was pleased. I cannot say enough about the level of professionalism with Sears Monuments, but most importantly, their genuine concern to please the customer during what is already an extremely difficult time. Thank you so much!" - Ann Preece Sansom (May 2019)
Thank you to all of our amazing customers for their kind words, they mean the world to us.